These terms and conditions and privacy policy (‘the Terms’) govern the users’ (‘you’ or ‘your’) use of the Rustic Candle Co Yorkshire Ltd’s (‘we’, ‘our’ or ‘us’) website (‘the Website’) and your relationship with: The Rustic Candle Co Yorkshire Ltd whose registered office is 6 School Street, Hemingfield, South Yorkshire S73 0PP Read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website.

  1. Agreement
    By using the Website you agree to be bound by these Terms.
  2. Amendments
    We reserve the right to: (i) update these Terms from time to time. Any such changes will be notified via our Website. Once that notification has taken place, any such changes will be effective thereafter. The responsibility for checking for such changes is yours. If you do not accept them, you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; (ii) modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.
  3. Registration
    You confirm that any personal information which you are required to provide when you register is true, accurate, current and complete. The products purchased on this site are for private and domestic use only and are not for resale. You will notify us immediately of any changes to the personal information by e-mailing sales@therusticcandlecoyorkshire.co.uk
  4. Privacy Policy
    We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We will keep this information secure, but will not be liable for any loss of information arising out of the actions of a third party.
  5. Protecting Your Security
    We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
  6. Compliance
    You agree not to upload or transmit through the Website anything designed to interfere with, interrupt or disrupt the normal operating procedures of a computer, or any material which is defamatory or offensive and to only use the website in accordance with current legislation.
  7. Indemnity
    If you breach any of these Terms, you will fully indemnify us from all claims, losses, costs and expenses, including reasonable legal fees, arising out of any such breach, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
  8. Third Party Links
    The website may include links to other websites or material which is beyond our control. We are not responsible for such websites and will not be liable, whether directly or indirectly, for the content or privacy policies of such websites.
  9. Orders
    All orders are subject to acceptance and availability. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you, whichever is later. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure. You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products.
  10. Cancellation Rights
    Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how.
  11. Price and Payment
    All prices shown are correct at the time of entering the information onto the system.
    Payment can be made by any major credit or debit card or via your PayPal account. Payment will be debited and cleared from your account before the dispatch of your goods or provision of the service to you. You confirm that the credit, debit card or PayPal account that is being used is yours.
  12. Returns
    If any item you receive from us is damaged or defective, please notify us within 3 working days of receipt. We will do everything we can to resolve any issues. We will let you know if you need to return the item to us, but do not send it until we have confirmed that you should. If you wish to return an item, based on the cancellation policy, it must be returned in its original condition, and postage to be paid by you.
  13. Intellectual Property
    The content of the Website is protected by copyright, trade marks, database and other intellectual property rights.
  14. Limitation of Liability
    Nothing in these Terms affects or limits your rights as a consumer under English law, You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
  15. Entire Agreement
    These Terms form the entire basis of any agreement reached between you and us.
  16. Law and Jurisdiction
    These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.